Contact

Questions, corrections or order issues — email [email protected] and we will get back to you, usually within two business days.

What to include

• For sizing or pattern questions: your bird's two measurements (circumference over the cere, beak-tip-to-skull length) and the hood style.
• For order or refund questions: the email used at checkout and your Paddle order reference — see the refund terms in our terms of use.
• For corrections: the page URL and what looks wrong. Field guides age; we fix confirmed errors fast.

What this site is not

We are a publishing site, not a falconry club, vet service or equipment maker — we cannot sell you a hood, treat a bird or issue permits. For permits, contact your state wildlife agency; for hands-on help, your sponsor. General guidance only, as everywhere on this site.

See also the privacy policy (email is used only to reply and honour refunds) and terms of use.

Last updated: November 2026.